Are you looking for a career with a Fortune 500 company that will offer growth potential?  Baltimore firm searching for an outgoing team player who is looking for a challenge!

Duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintains financial accounts by processing customer adjustments
  • Contributes to team effort by accomplishing related results as needed

Skills/Qualifications:

  • Customer Service experience is a must
  • Associate’s degree preferred
  • Outgoing personality, excellent listening skills a must
  • Strong analytical skills with the ability to solve problems

Hourly Wage Range $13.00 to $16.00

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