The Writer will have primary responsibility for developing business requirements for implementation of a mission critical application and for other writing and analysis tasks supporting agency projects. This will include working with correction personnel to understand, document and suggest revision to business processes. The Writer will also develop user documentation, presentations, executive summaries, intranet and website content, technical white papers, and other written communications which assist in fulfilling the value of the agency’s portfolio of technology projects.

The skills, experience, and knowledge required to be considered for this position include:

  • Excellent writing and communication skills
  • Experience with business analysis, specification development and project management
  • Track record of documenting software systems and or writing about technical subject matter
  • At least four (4) years of experience developing documentation for audiences in a variety of formats

Desirable Skills/Experience:

  • Familiarity with record processing and general operations in a correctional facility is highly desirable
  • Experience in journalism, technical marketing, advertising, or business communications a big plus
  • Proven track record in delivering task-oriented documentation and reference materials
  • Experience developing php-based documentation and online help systems

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